Sales & Marketing Associate

Sales & Marketing Associate

Location: Chicago, IL (In-Office)

Type: Full-Time

About Ridy

Ridy is a climate-tech electric mobility startup that provides sustainable transportation solutions to corporate campuses, commercial and residential real estate. We partner with leading property owners and corporations to enhance sustainability, well-being, and happiness through carbon-free transportation—including e-bikes, e-scooters, and charging stations.

Ridy has been adopted by some of the nation's most recognized companies and real estate owners, including Amazon, John Deere, Snapchat, Tock, Roku, Intuitive Surgical, Tishman Speyer, Hines, Alexandria Real Estate, and the U.S. Department of Energy. We're a small, fast-growing team with strong momentum and a mission to make cities better.

Job Overview:

Reporting directly to the Founder & CEO and working closely with the founding team, you will play a central role in making customers successful, elevating Ridy's brand, building our marketing presence, and growing our customer base through sales support. This role blends sales support, digital content creation, social media management, and customer onboarding to strengthen Ridy's partnership with Fortune 500 companies and leading real estate organizations.

You'll manage outreach sequences, craft compelling content across platforms, and coordinate customer launches that bring Ridy to life on-site. You'll also leverage data and emerging tools—including AI content platforms and design tools—to enhance productivity and continuously improve our visibility in-market. This Chicago-based position requires strong communication skills, creative marketing instincts, sales support abilities, and a hands-on, customer-centric approach.

This is a high-impact role at a growing startup. You'll have real ownership and earn commission on the deals you help close.

What You'll Do

B2B Sales Support

• Manage outreach sequences and track leads in CRM (Pipedrive, HubSpot, Apollo)

• Send follow-ups and closing nudges on behalf of leadership

• Track buying signals and help prioritize target accounts

• Create presentations, proposals, and sales collateral

• Coordinate agreement signatures and ensure contracts are executed

• Create invoices and follow up on payments

• Maintain CRM data integrity and list hygiene

• Provide market insights and research to support sales strategy

Marketing

• Manage Ridy social media and CEO LinkedIn accounts

• Create engaging content for social media, newsletters, blogs, and email outreach

• Maintain content calendar and scheduling across platforms (LinkedIn, Instagram, Hootsuite)

• Use design tools (Canva, Adobe, Figma) to create brand marketing materials

• Track content effectiveness and identify emerging trends in commercial real estate

• Promote partnerships through press releases, announcements, and news outreach

• Coordinate and represent Ridy at industry conferences and trade events

• Create engaging videos for distribution on Instagram, LinkedIn, and newsletters

Customer Onboarding & Relationship

• Oversee customer launch projects and ensure smooth onboarding

• Organize tenant engagement events to increase customer satisfaction and adoption

• Track project progress and deliverables

• Conduct check-ins with property owners to ensure satisfaction

• Surface gaps to leadership and recommend process improvements

• Support reporting—weekly standups, monthly reviews, and pipeline updates

Skills Required

• Strong written and verbal communication tailored for professional real estate audiences

• Comfortable with writing email sequences and cold calling

• Experience with marketing and design tools (Canva, Adobe, Figma, Hootsuite, Mailchimp)

• Comfortable using AI tools to enhance productivity—content creation, image generation, and video editing

• Experience with Google Workspace (Gmail, Sheets, Docs)

• Comfortable with project management tools (Notion or similar)

• Social media management (LinkedIn, Instagram)

• Highly organized with strong attention to detail

• Ability to manage multiple priorities in a fast-paced environment

Qualifications

• Bachelor's degree preferred (Business, Marketing, Communications, or related field)

• 0-2 years of experience in sales support, marketing, customer relationship, or operations

• New grads with internship or project experience welcome

• Demonstrated interest in sustainability, technology, or commercial real estate a plus

• Startup or small company experience a plus

• Valid driver's license and ability to travel to customer sites and conferences as needed

Compensation & Benefits

• Total Compensation: $45,000–$60,000 (base salary + performance-based commission)

• Health insurance

• Dental insurance

• Vision insurance

• Short-term and long-term disability insurance

• Flexible paid time off (vacation, personal time, mental health days)

• Paid sick leave

• Opportunities for career advancement

You're a Fit If You

• Are organized, proactive, and own your work without close supervision

• Write clearly and professionally

• Thrive in a small company where you wear multiple hats

• Are eager to learn and bring hustle over polish

• Value growth and are coachable

• Are self-motivated and focused on delivering results for customers

• Care about sustainability and making cities better

To Apply

Submit your resume and tell us:

1. Why this role fits what you're looking for

2. Your experience with sales support, marketing, or customer relationship

3. Your availability to start in the next 30,60,90 days